The general use of our Services, Platforms and any content on our Platforms is governed by our Terms. "Content" refers to any information, data, files, text, software, music, sound, photographs, graphics, images, video, messages, comments, hyperlinks or tags and other material appearing on our Platforms or Services and all applicable copyrights, trademarks, patents, logos or other intellectual property rights displayed on our Platforms or Services.
We may amend the Terms from time to time. Any new version of the Terms will be published on our Platforms and will become effective from the date that we first published it. It is your obligation to visit our Platforms on a regular basis in order to determine whether any amendments have been made. By continuing to use our Platforms and/or Services after we published changes to the Terms, you agree to be bound by the changed Terms.
Some of our Platforms and/or Services may contain additional rules or terms from time to time, which may be relevant to specific Services you use or subscribe to. By using those Services, you agree to be bound by such additional rules and/or terms.
Media24 owns or is entitled to use all of the Content made available on our Platforms or through our Services.
You may not, unless with our express consent -
- reproduce, publish, perform, broadcast, make an adaptation of, sell, lease, offer, expose or otherwise transfer or use for commercial purposes any Content;
- decompile or reverse engineer the Content, or reduce the Content to any format other than the format in which they were delivered;
- incorporate the Content into any other content for whatever purpose;
- remove any legal notices (copyright, trademark or other proprietary rights notices) in or on the Content; or
- frame any portion of a web page that is part of our Platforms or Services.
You may retrieve, store, cite or refer to or print Content from any of our Platforms or Services for educational, research, non-commercial, private or personal use only, as provided for under South African copyright law.
Use of Content in electronic clipping services or personalised news services shall only be allowed if such electronic clipping service or personalised news service -
- does not copy or provide the whole article, as it appears on our Platforms or Services, but only provide a short summary of the contents of the article;
- acknowledges us as the source of the Content and acknowledges writers, journalists, photographers and third party agencies as they are acknowledged on our Platform;
- provides a correct and working hyperlink to the source of the Content or article on our Platform; and
- includes the date upon which the Content was sourced from our Platforms in the summary of the Content.
Use of Content by news aggregators shall only be allowed if such news aggregators -
- only provide the font nail and healine as it appears on our Platforms or Services;
- provides a correct and working hyperlink to the source of the Content or article on our Platform; and
- acknowledges us as the source of the Content and acknowledges writers, journalists, photographers and third party agencies as they are acknowledged on our Platform.
The caching of our Platforms shall only be allowed with our written permission and if -
- the purpose of the caching is to make the onward transmission of the Content from our Platform more efficient;
- the cached Content is not modified in any manner whatsoever;
- the cached Content is updated at least every 12 (twelve) hours; and
- the cached Content is removed or updated when so required by us.
You may quote small and reasonable amounts of Content available from our Platforms only if such quote is placed in inverted commas, the author is acknowledged and a hyperlink to the quoted Content is provided as a footnote to such quote.
All licenses and/or permissions granted in terms of this clause are provided on a non-exclusive and non-transferable basis and may be terminated or cancelled by us at any time without giving reasons therefore.
You will retain ownership of any original Content which you may upload, transmit or store when using our Platforms or Services.
Media24 will own all compilations, collective works or derivative works created by us which may incorporate your Content.
You grant us an irrevocable, perpetual, worldwide and royalty-free right and license to use, publicly display, publish, publicly perform, reproduce, distribute, broadcast, adapt, modify and promote on any medium, your Content which you may upload or make available for inclusion on publicly accessible areas on our Platforms or through our Services.
Any content you transmit or post to publicly accessible areas on our Platforms or Services shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such Content.
You agree to adhere to our User Rules when posting or transmitting any Content or material to our Platforms or Services.
Third Party Content
Our Platforms or Services may include, from time to time, Content or advertisements from third parties and/or external links to other websites possessing their own content ("Third Party Content").
You acknowledge that the Third Party Content -
- is beyond the control of Media24 and that any reliance on any representation, statement or information contained in Third Party Content is at your risk;
- cannot be verified by Media24, and that Media24 cannot be expected to determine its accuracy or reasonableness; and
- may contain representations, statements or information which does not represent the views, opinions or beliefs of Media24, its associates, directors or employees.
Content that you supply
All information sent by you, must be true, accurate, relevant to our times and complete. You may not supply a misrepresentation of your identity. All this information must be up to date and accurate.
You also guarantee that you are authorized to supply such information to us.
In order to protect the integrity of its archives, News24 does not allow users to remove content provided by them after it has been published on any of its platforms or publications
When you register to use the Service, your relevant contact details will automatically be added to our email correspondence lists for our editorial newsletters and product related information. You can at any time remove your details from these lists in order not to get any further correspondence via these channels by unsubscribing via our emails or through the “my Newsletters” section in your profile. This choice can be made clear on News24 under your profile information or via links or any such steps which are indicated in our correspondence.
Publication schedules of magazines and the replacement list
Publications are published according to varying schedules. It can be weekly, fortnightly, monthly, quarterly, etc. Sometimes the publication of these publications is skipped by a few weeks or months or dropped entirely. News24 will do its utmost best to show the current publication schedules of the available publications. Since the publication schedules are, however, managed by the publishers and not by News24, delivery times can vary from what is indicated.
Policy on comments
We are in favour of open conversation and want to provide the platform to our readers to join in the conversation. We encourage users to respect both other readers and the people and events on which we report when participating in the comments. We have no toleration for sexism, homophobia, racism or any other form of hate speech and we reserve the right to remove comments. For the full comments policy, see here.
No conduct transgressing the values of Media24 will be tolerated and may lead to the termination of your services. (Media24’s values are respect, integrity, courage and accountability.
In order to protect the integrity of its archives, News24 does not allow users to remove comments after it has been published on any of its platforms or publications.
Listen to articles: Text to Speech
You need an active subscription to listen to articles. The article has a media player below the headline which you can play to have the news read out to you. If you don’t have an active subscription, you will see the audio player, but you will be prompted to subscribe when clicking on it.
All active subscribers can gift a limited number of articles to friends and family each month. There are a limited 5 articles that can be gifted monthly. You only need an email address of your recipient(s). This allows recipients to read locked articles for a limited 5 times without having to be prompted to subscribe. Once the read limit is reached, they will be required to be a subscriber in order to continue reading subscriber content. Also, should anyone share this link once it read 5 times will be met with an article locked status. There is no time limit to when the article must be read, it only counts the number of times the article has been accessed.
All users with a profile have a limited number of open sessions they have on our Mobile and Desktop platforms. Users can login across multiple devices and browsers to their profiles. There is a limit of 5 concurrent sessions following which opening a new session or login will require them to log out of any of the currently open sessions. Users will be met with a message upon login prompting them to logout of their existing sessions to continue further.
There are articles across our platforms that only paying subscribers can access, read in full and make use of the features inside those articles. Registered and anonymous users will only see first part of the article as it will be faded, and a locked article call to action (CTA) prompting them to subscribe when opening these subscription articles.
As part of the subscription value proposition, subscribers will have access to selected e-editions in PDF format. These e-editions are for use by the subscriber only and are not to be distributed.
Access to archive e-editions will be available of 01 August 2020, based on the frequency of the selected publication.
You may approach any other relevant authority or dispute resolution body or refer the matter to Arbitration as set out below, for resolution of the dispute.
You agree that any dispute between us shall be referred to arbitration and finally resolved in accordance with the rules of the Arbitration Foundation of Southern Africa. Such arbitration shall be held either in Cape Town or Johannesburg, and conducted in the English language before one arbitrator appointed in accordance with the said rules. Any award will be final and not subject to appeal. This agreement to arbitrate shall be enforceable in and judgement upon any award may be entered in any court of any country having appropriate jurisdiction. A dispute shall be deemed to have arisen when either party notifies the other party in writing to that effect.
The arbitrator shall have the power to give default judgement if any party fails to make submissions on due date and/or fails to appear at the arbitration.
The provisions set out above shall not prevent either party from approaching any court of competent jurisdiction to obtain interim or other relief in cases of urgency.
You must send any notice or legal process relating to the Terms to the following address: 24.com, 5th floor, 11 Adderley Street, Cape Town, 8000.
We may offer services or products of third parties, or our Services in conjunction with that of third parties.
We provide such services or products subject to the terms, conditions and limitations imposed by those third parties.
If those third parties change, suspend or stop providing such services or products, we may similarly change, suspend or stop providing it to you. We may nevertheless endeavour to provide such a service in another way or by using another supplier or service provider.
When you acquire services or products from a third party through any of our Platforms or Services, you understand and agree that -
- we are not a party to the contract between you and the third party;
- we are under no obligation to monitor the third party service used by you;
- the third party will be responsible for all obligations under the contract including (without limitation) warranties or guarantees;
- you will evaluate the product or service and the applicable terms and conditions before acquiring the product or service.
Change to service offering: The provider has the right to change or end any aspect of the service channel, including but not limited to content, times of availability or equipment needed for access or use.
Any username, password or other log-in allocated to you or created by you when subscribing to or using our Platforms or Services ("User ID") will entitle you to access the Platforms or Services, subject to you complying with the Terms.
Your User ID is personal to you. You -
- should keep your User ID confidential and not disclose it to any third party;
- should inform us promptly if a third party gains access to your User ID;
- are responsible for all payments, use of, or activity on our Platforms or Services under your User ID;
- will not do multiple log-ins (log-in at any one point in time more than once using the same User ID);
- will not circumvent our User ID authentication procedures or systems;
- are liable for any damage, loss or costs sustained by you, us or by any third party howsoever arising as a result of any actions by you or any third party using your User ID.
While a User ID is personal to you, we own it. You may accordingly not sell or otherwise transfer any entitlements thereto to a User ID.
You will also not retain any entitlements to your User ID once this agreement ends.
You will sign out from your account at the end of each session.
While we endeavour to ensure that our Platforms and Services are normally available 24 hours a day, we shall not be liable if, for any reason, our Platforms or Services are unavailable at any time or for any period.
Access to our Platforms or Services may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control. Some of our Platforms and/or Services may contain additional rules or terms from time to time, which may be relevant to specific Services you use or subscribe to. By using those Services, you agree to be bound by such additional rules and/or terms.
We will be entitled to take whatever action we may deem necessary and reasonable to preserve the security and reliability of our Platforms and/or Services.
You may not use our Platforms or Services in any manner which may compromise the security of our network or any other network connected to our network.
We take reasonable steps to secure your payment information. We use a payment system that is in our reasonably opinion sufficiently secure with reference to accepted technological standards and the type of the transaction concerned.
Payments can be made by credit card, with a debit order, Apple Pay (only available in the News24 iOS app) and Google Pay (only available in the News24 Android app). All other payment methods will be communicated to you as soon as it becomes available.
Subscription Fees will be automatically charged monthly to your chosen payment method on the specific billing date provided upon subscription. Please ensure that the necessary funds are available on your chosen payment method.
In some cases, your payment date may change, for example if your payment method has not successfully settled or if your paid subscription began on a day that doesn’t match your selected billing day.
You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not terminate your account, we may suspend your access to the service until we have successfully charged a valid payment method. For some payment methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your payment method. Local tax charges may vary depending on the payment method used. Check with your payment method service provider for details.
With regards to each monthly period of your use of the Service, should we not receive your monthly Subscription Fee by the day on which it is payable, we can cancel access to use of the Service. Should your payment not reach us within twenty-eight days of being due, we will terminate your use of the Service.
We can adjust the Subscription Fee, but we will always inform you of such adjustments before we implement it. Should you not accept the adjusted Subscription Fee, you can terminate your subscription to the Service by informing us in writing. Your subscription to the Service will come to an end at the end of the last month for which you have paid the Subscription Fee.
Termination of your subscription to the Service by you or ourselves.
1.1 You can terminate your subscription to the Service at any time by
1.2. We can terminate your subscription to the Service -
1.2.1 by notifying you at any stage; or
1.2.2 if you violate these Terms.
1.3 With termination in terms of paragraph 1.2.2 above -
1.3.1 all your rights in terms of these Terms are terminated immediately.
1.3.2 you are to pay all money and costs that you have incurred up to the termination date.
1.3.3 we will close your account and deactivate your Logon Details;
1.3.4 we will remove from our records all your information in our possession other than the information and data that we are by law compelled to keep.
1.4 With termination in terms of paragraph 1.1 or 1.2.1. above -
1.4.1 all your rights in terms of these Terms will end on expiry of the period for which you have already paid for the Service;
1.4.2 we will close your account and deactivate your Logon Details;
1.4.3 we will remove from our records all your information in our possession other than the information and data that we are by law compelled to keep.
1.5 When you subscribe to News24 via your News24 app and select Apple Pay or Google Pay, payments will be made through your Apple or Google account as soon as you have confirmed your subscription. The monthly payment as indicated will be done automatically 24 hours before the end of the month unless you cancel the subscription at least 24 hours before the next billing date. By doing so, you can manage your subscription yourself.
You use our Platforms and Services at your own risk.
While we endeavour to ensure that the information on our Platforms or Services is correct, we do not warrant the accuracy and completeness of Content on our Platforms or Services or that the Content and technology available from our Platforms or Services are free from errors or omissions.
We may make changes to the Content on our Platforms or Services at any time without notice. The Content on our Platforms or Services may be out of date, and in this regard, we make no commitment to update such Content.
To the extent allowed by law, we shall not be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use our Platforms or Services or Content provided from or through our Platforms or Services.
Our Platforms and Services are supplied on an "as is" basis and have not been compiled or supplied to meet any user's individual requirements. It is your sole responsibility to satisfy yourself prior to entering into this agreement with us that the Services available on or through our Platforms will meet your individual requirements and be compatible with your hardware and/or software.
Information, ideas and opinions expressed on our Platforms or Services should not be regarded as professional advice or our official opinion and you are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on our Platforms or Services.
Submissions of Content (like contribution to blogs, comments on articles posted), postings of any kind to our Platforms or Services and e-mails sent to our Platforms or Services are not editorially controlled by us and therefore we cannot be held liable for illegal or unconstitutional content (including, but not limited to, defamatory or harmful content).
These Terms are the sole record of the agreement between you and us, with neither party being bound by any express, tacit or implied representation or warranty not recorded in these Terms.
No agreement shall be concluded or amendment to these Terms effected merely by you sending a data message to our Platforms or using our Services.
Media24 may transfer its rights and obligations under the Terms to a third party without your consent.
You may not transfer your rights and obligations under the Terms to a third party without the consent of Media24.
If any provision of the Terms is or becomes unenforceable for any reason, then such provision will be treated as if it had not been included in the Terms to the extent that it remains unenforceable and shall not affect the validity of the remaining provisions of the Terms.
All provisions of these Terms must be treated as being qualified, to the extent necessary, to ensure that the provisions of the CPA are complied with.
The Terms are governed by and interpreted in accordance with the laws of the Republic of South Africa without giving effect to any principles of conflict of law, with you consenting to the exclusive jurisdiction of the courts of the Republic of South Africa.
You agree that we may intercept or monitor all communications sent or posted by you to our Platforms, Services or our employees. You agree that the consent provided herein by you satisfies any "writing" requirement prescribed in law.
Media24 Proprietary Limited (registration number 1950/038385/07) is a company registered in the Republic of South Africa.
A list of officer bearers can be found at www.naspers.co.za.