Last updated: 27 July, 2020 TERMS AND CONDITIONS



These terms and conditions together with our Privacy Policy and User Rules (collectively, the "Terms") will form a written contract between you and Media24 ("Media24", "we", "us" and "our" and will govern our relationship and your use of our Platforms and/or Services. When we refer to "Platforms" we mean all our websites, mobile sites, mobile apps, emails, social media platforms or any other technology or mechanism you may use to interact with us. "Services" refer to any products, goods, services or functionality offered, owned or operated by Media24 via our Platforms.

The general use of our Services, Platforms and any content on our Platforms is governed by our Terms. "Content" refers to any information, data, files, text, software, music, sound, photographs, graphics, images, video, messages, comments, hyperlinks or tags and other material appearing on our Platforms or Services and all applicable copyrights, trademarks, patents, logos or other intellectual property rights displayed   on our Platforms or Services.

We may amend the Terms from time to time. Any new version of the Terms will be published on our Platforms and will become effective from the date that we first published it. It is your obligation to visit our Platforms on a regular basis in order to determine whether any amendments have been made. By continuing to use our Platforms and/or Services after we published changes to the Terms, you agree to be bound by the changed Terms.

Some of our Platforms and/or Services may contain additional rules or terms from time to time, which may be relevant to specific Services you use or subscribe to. By using those Services, you agree to be bound by such additional rules and/or terms.


Our Content

Media24 owns or is entitled to use all of the Content made available on our Platforms or through our Services.

You may not, unless with our express consent -

  • reproduce, publish, perform, broadcast, make an adaptation of, sell, lease, offer, expose or otherwise transfer or use for commercial purposes any Content;
  • decompile or reverse engineer the Content, or reduce the Content to any format other than the format in which they were delivered;
  • incorporate the Content into any other content for whatever purpose;
  • remove any legal notices (copyright, trademark or other proprietary rights notices) in or on the Content; or
  • frame any portion of a web page that is part of our Platforms or Services.

You may retrieve, store, cite or refer to or print Content from any of our Platforms or Services for educational, research, non-commercial, private or personal use only, as provided for under South African copyright law.

Use of Content in electronic clipping services or personalised news services shall only be allowed if such electronic clipping service or personalised news service -

  • does not copy or provide the whole article, as it appears on our Platforms or Services, but only provide a short summary of the contents of the article;
  • acknowledges us as the source of the Content and acknowledges writers, journalists, photographers and third party agencies as they are acknowledged on our Platform;
  • provides a correct and working hyperlink to the source of the Content or article on our Platform; and
  • includes the date upon which the Content was sourced from our Platforms in the summary of the Content.

Use of Content by news aggregators shall only be allowed if such news aggregators -

  • only provide the font nail and healine as it appears on our Platforms or Services;
  • provides a correct and working hyperlink to the source of the Content or article on our Platform; and
  • acknowledges us as the source of the Content and acknowledges writers, journalists, photographers and third party agencies as they are acknowledged on our Platform.

The caching of our Platforms shall only be allowed with our written permission and if -

  • the purpose of the caching is to make the onward transmission of the Content from our Platform more efficient;
  • the cached Content is not modified in any manner whatsoever;
  • the cached Content is updated at least every 12 (twelve) hours; and
  • the cached Content is removed or updated when so required by us.

You may quote small and reasonable amounts of Content available from our Platforms only if such quote is placed in inverted commas, the author is acknowledged and a hyperlink to the quoted Content is provided as a footnote to such quote.

All licenses and/or permissions granted in terms of this clause are provided on a non-exclusive and non-transferable basis and may be terminated or cancelled by us at any time without giving reasons therefore.

Your Content

You will retain ownership of any original Content which you may upload, transmit or store when using our Platforms or Services.

Media24 will own all compilations, collective works or derivative works created by us which may incorporate your Content.

You grant us an irrevocable, perpetual, worldwide and royalty-free right and license to use, publicly display, publish, publicly perform, reproduce, distribute, broadcast, adapt, modify and promote on any medium, your Content which you may upload or make available for inclusion on publicly accessible areas on our Platforms or through our Services.

Any content you transmit or post to publicly accessible areas on our Platforms or Services shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such Content.

You agree to adhere to our User Rules when posting or transmitting any Content or material to our Platforms or Services.

Third Party Content

Our Platforms or Services may include, from time to time, Content or advertisements from third parties and/or external links to other websites possessing their own content ("Third Party Content").

You acknowledge that the Third Party Content -

  • is beyond the control of Media24 and that any reliance on any representation, statement or information contained in Third Party Content is at your risk;
  • cannot be verified by Media24, and that Media24 cannot be expected to determine its accuracy or reasonableness; and
  • may contain representations, statements or information which does not represent the views, opinions or beliefs of Media24, its associates, directors or employees.

Content that you supply

All information sent by you, must be true, accurate, relevant to our times and complete. You may not supply a misrepresentation of your identity. All this information must be up to date and accurate.

You also guarantee that you are authorized to supply such information to us.

Refer to the Privacy Policy of Media24 to see how we treat your personal information.

In order to protect the integrity of its archives, News24 does not allow users to remove content provided by them after it has been published on any of its platforms or publications


When you register to use the Service, your relevant contact details will automatically be added to our email correspondence lists for our editorial newsletters and product related information. You can at any time remove your details from these lists in order not to get any further correspondence via these channels by unsubscribing via our emails or through the “my Newsletters” section in your profile. This choice can be made clear on News24 under your profile information or via links or any such steps which are indicated in our correspondence.

Publication schedules of magazines and the replacement list

Publications are published according to varying schedules. It can be weekly, fortnightly, monthly, quarterly, etc. Sometimes the publication of these publications is skipped by a few weeks or months or dropped entirely. News24 will do its utmost best to show the current publication schedules of the available publications. Since the publication schedules are, however, managed by the publishers and not by News24, delivery times can vary from what is indicated.

Policy on comments

We are in favour of open conversation and want to provide the platform to our readers to join in the conversation. We encourage users to respect both other readers and the people and events on which we report when participating in the comments. We have no toleration for sexism, homophobia, racism or any other form of hate speech and we reserve the right to remove comments. For the full comments policy, see here.

No conduct transgressing the values of Media24 will be tolerated and may lead to the termination of your services. (Media24’s values are respect, integrity, courage and accountability.

In order to protect the integrity of its archives, News24 does not allow users to remove comments after it has been published on any of its platforms or publications.

Listen to articles: Text to Speech

You need an active subscription to listen to articles. The article has a media player below the headline which you can play to have the news read out to you. If you don’t have an active subscription, you will see the audio player, but you will be prompted to subscribe when clicking on it.

Shared Articles

All active subscribers can gift a limited number of articles to friends and family each month. There are a limited 5 articles that can be gifted monthly. You only need an email address of your recipient(s). This allows recipients to read locked articles for a limited 5 times without having to be prompted to subscribe. Once the read limit is reached, they will be required to be a subscriber in order to continue reading subscriber content. Also, should anyone share this link once it read 5 times will be met with an article locked status. There is no time limit to when the article must be read, it only counts the number of times the article has been accessed.

Session Limitation

All users with a profile have a limited number of open sessions they have on our Mobile and Desktop platforms. Users can login across multiple devices and browsers to their profiles. There is a limit of 5 concurrent sessions following which opening a new session or login will require them to log out of any of the currently open sessions. Users will be met with a message upon login prompting them to logout of their existing sessions to continue further.

Locked article

There are articles across our platforms that only paying subscribers can access, read in full and make use of the features inside those articles. Registered and anonymous users will only see first part of the article as it will be faded, and a locked article call to action (CTA) prompting them to subscribe when opening these subscription articles.

E-publications (PDF)

As part of the subscription value proposition, subscribers will have access to selected e-editions in PDF format. These e-editions are for use by the subscriber only and are not to be distributed.

Access to archive e-editions will be available of 01 August 2020, based on the frequency of the selected publication.


You agree that Media24 or its affiliates may from time to time send you communications regarding new services or products launched or special offers or discounts which Media24 may negotiate for and offer to its users or subscribers. All communications will abide by our Privacy Policy and applicable law. You will always be entitled to notify us in writing that you do not wish to receive or continue to receive such communications.


You may approach any other relevant authority or dispute resolution body or refer the matter to Arbitration as set out below, for resolution of the dispute.

You agree that any dispute between us shall be referred to arbitration and finally resolved in accordance with the rules of the Arbitration Foundation of Southern Africa. Such arbitration shall be held either in Cape Town or Johannesburg, and conducted in the English language before one arbitrator appointed in accordance with the said rules. Any award will be final and not subject to appeal. This agreement to arbitrate shall be enforceable in and judgement upon any award may be entered in any court of any country having appropriate jurisdiction. A dispute shall be deemed to have arisen when either party notifies the other party in writing to that effect.

The arbitrator shall have the power to give default judgement if any party fails to make submissions on due date and/or fails to appear at the arbitration.

The provisions set out above shall not prevent either party from approaching any court of competent jurisdiction to obtain interim or other relief in cases of urgency.

You must send any notice or legal process relating to the Terms to the following address:, 5th floor, 11 Adderley Street, Cape Town, 8000.


We may offer services or products of third parties, or our Services in conjunction with that of third parties.

We provide such services or products subject to the terms, conditions and limitations imposed by those third parties.

If those third parties change, suspend or stop providing such services or products, we may similarly change, suspend or stop providing it to you. We may nevertheless endeavour to provide such a service in another way or by using another supplier or service provider.

When you acquire services or products from a third party through any of our Platforms or Services, you understand and agree that -

  • we are not a party to the contract between you and the third party;
  • we are under no obligation to monitor the third party service used by you;
  • the third party will be responsible for all obligations under the contract including (without limitation) warranties or guarantees;
  • you will evaluate the product or service and the applicable terms and conditions before acquiring the product or service.

Change to service offering: The provider has the right to change or end any aspect of the service channel, including but not limited to content, times of availability or equipment needed for access or use.

Any username, password or other log-in allocated to you or created by you when subscribing to or using our Platforms or Services ("User ID") will entitle you to access the Platforms or Services, subject to you complying with the Terms.

Your User ID is personal to you. You -

  • should keep your User ID confidential and not disclose it to any third party;
  • should inform us promptly if a third party gains access to your User ID;
  • are responsible for all payments, use of, or activity on our Platforms or Services under your User ID;
  • will not do multiple log-ins (log-in at any one point in time more than once using the same User ID);
  • will not circumvent our User ID authentication procedures or systems;
  • are liable for any damage, loss or costs sustained by you, us or by any third party howsoever arising as a result of any actions by you or any third party using your User ID.

While a User ID is personal to you, we own it. You may accordingly not sell or otherwise transfer any entitlements thereto to a User ID.

You will also not retain any entitlements to your User ID once this agreement ends.

You will sign out from your account at the end of each session.


While we endeavour to ensure that our Platforms and Services are normally available 24 hours a day, we shall not be liable if, for any reason, our Platforms or Services are unavailable at any time or for any period.

Access to our Platforms or Services may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control. Some of our Platforms and/or Services may contain additional rules or terms from time to time, which may be relevant to specific Services you use or subscribe to. By using those Services, you agree to be bound by such additional rules and/or terms.


We will be entitled to take whatever action we may deem necessary and reasonable to preserve the security and reliability of our Platforms and/or Services.

You may not use our Platforms or Services in any manner which may compromise the security of our network or any other network connected to our network.

We take reasonable steps to secure your payment information. We use a payment system that is in our reasonably opinion sufficiently secure with reference to accepted technological standards and the type of the transaction concerned.

Media24 will deal with your personal information in accordance with the provisions of our Privacy Policy.

Payments etc.

Payments can be made by credit card, with a debit order, Apple Pay (only available in the News24 iOS app) and Google Pay (only available in the News24 Android app). All other payment methods will be communicated to you as soon as it becomes available.

Subscription Fees will be automatically charged monthly to your chosen payment method on the specific billing date provided upon subscription. Please ensure that the necessary funds are available on your chosen payment method.

In some cases, your payment date may change, for example if your payment method has not successfully settled or if your paid subscription began on a day that doesn’t match your selected billing day.

You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not terminate your account, we may suspend your access to the service until we have successfully charged a valid payment method. For some payment methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your payment method. Local tax charges may vary depending on the payment method used. Check with your payment method service provider for details.

With regards to each monthly period of your use of the Service, should we not receive your monthly Subscription Fee by the day on which it is payable, we can cancel access to use of the Service. Should your payment not reach us within twenty-eight days of being due, we will terminate your use of the Service.

We can adjust the Subscription Fee, but we will always inform you of such adjustments before we implement it. Should you not accept the adjusted Subscription Fee, you can terminate your subscription to the Service by informing us in writing. Your subscription to the Service will come to an end at the end of the last month for which you have paid the Subscription Fee.

Termination of your subscription to the Service by you or ourselves.

1.1 You can terminate your subscription to the Service at any time by

1.2. We can terminate your subscription to the Service -

1.2.1 by notifying you at any stage; or

1.2.2 if you violate these Terms.

1.3 With termination in terms of paragraph 1.2.2 above -

1.3.1 all your rights in terms of these Terms are terminated immediately.

1.3.2 you are to pay all money and costs that you have incurred up to the termination date.

1.3.3 we will close your account and deactivate your Logon Details;

1.3.4 we will remove from our records all your information in our possession other than the information and data that we are by law compelled to keep.

1.4 With termination in terms of paragraph 1.1 or 1.2.1. above -

1.4.1 all your rights in terms of these Terms will end on expiry of the period for which you have already paid for the Service;

1.4.2 we will close your account and deactivate your Logon Details;

1.4.3 we will remove from our records all your information in our possession other than the information and data that we are by law compelled to keep.

1.5 When you subscribe to News24 via your News24 app and select Apple Pay or Google Pay, payments will be made through your Apple or Google account as soon as you have confirmed your subscription. The monthly payment as indicated will be done automatically 24 hours before the end of the month unless you cancel the subscription at least 24 hours before the next billing date. By doing so, you can manage your subscription yourself.


You use our Platforms and Services at your own risk.

While we endeavour to ensure that the information on our Platforms or Services is correct, we do not warrant the accuracy and completeness of Content on our Platforms or Services or that the Content and technology available from our Platforms or Services are free from errors or omissions.

We may make changes to the Content on our Platforms or Services at any time without notice. The Content on our Platforms or Services may be out of date, and in this regard, we make no commitment to update such Content.

To the extent allowed by law, we shall not be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use our Platforms or Services or Content provided from or through our Platforms or Services.

Our Platforms and Services are supplied on an "as is" basis and have not been compiled or supplied to meet any user's individual requirements. It is your sole responsibility to satisfy yourself prior to entering into this agreement with us that the Services available on or through our Platforms will meet your individual requirements and be compatible with your hardware and/or software.

Information, ideas and opinions expressed on our Platforms or Services should not be regarded as professional advice or our official opinion and you are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on our Platforms or Services.

Submissions of Content (like contribution to blogs, comments on articles posted), postings of any kind to our Platforms or Services and e-mails sent to our Platforms or Services are not editorially controlled by us and therefore we cannot be held liable for illegal or unconstitutional content (including, but not limited to, defamatory or harmful content).


These Terms are the sole record of the agreement between you and us, with neither party being bound by any express, tacit or implied representation or warranty not recorded in these Terms.

No agreement shall be concluded or amendment to these Terms effected merely by you sending a data message to our Platforms or using our Services.

Media24 may transfer its rights and obligations under the Terms to a third party without your consent.

You may not transfer your rights and obligations under the Terms to a third party without the consent of Media24.

If any provision of the Terms is or becomes unenforceable for any reason, then such provision will be treated as if it had not been included in the Terms to the extent that it remains unenforceable and shall not affect the validity of the remaining provisions of the Terms.

All provisions of these Terms must be treated as being qualified, to the extent necessary, to ensure that the provisions of the CPA are complied with.

The Terms are governed by and interpreted in accordance with the laws of the Republic of South Africa without giving effect to any principles of conflict of law, with you consenting to the exclusive jurisdiction of the courts of the Republic of South Africa.

You agree that we may intercept or monitor all communications sent or posted by you to our Platforms, Services or our employees. You agree that the consent provided herein by you satisfies any "writing" requirement prescribed in law.


Media24 Proprietary Limited (registration number 1950/038385/07) is a company registered in the Republic of South Africa.

Media24 is a member of IAB South Africa whose details can be found at and the Digital Media and Marketing Association whose details can be found at

A list of officer bearers can be found at


We collect and receive information about you in the following ways:

1    Information you give us
This includes any information that you provide to us directly, whether through our Platforms or via phone, sms, fax or any other medium, this may include information you give to us:

  • by filling in forms on our Platforms. Like when you sign-up for an account or when you subscribe or register to use services on our Platforms;
  • when you enter a competition, promotion or complete a survey;
  • by posting comments or content on our Platforms;
  • when you purchase one of our products or services;
  • when you contact us and when you otherwise provide information directly to us.

2   Information we collect or receive when you use our Platforms, products or services
We collect information when you use our Platforms or services by using cookies, web beacons and other technologies. Depending on how you access and use our Platforms, we may receive:

  • Log information (for example information about your interactions with our Platforms and other services you use, the content you view and the search queries you submit);
  • Information we infer about you based on your interaction with our products and services;
  • Device information (for example the type of device you're using, how you access our Platforms, your browser or operating system and your Internet Protocol ("IP") address);
  • Location information (for example, your device's GPS signal and information about nearby WiFi networks and cell towers. We get this information when you use location-enabled services).

3    Information from third-party sources
We may receive additional information about you that is publicly or commercially available and combine that with the information we have collected or received about you in other ways. We may also receive information about you when you choose to connect with social networking services while using our Platforms.


We use the information we collect and receive for the following general purposes:

1    To provide you with information, products or services you request from us.

2    To communicate with you.  We may want to notify you about changes to our Platforms or provide you with information about competitions, products or services that we feel may interest you.

3    To be effective and relevant in the services we provide you. We want to ensure that content from our Platforms is presented to you in the most effective manner for you and for the device you use. We also want to provide you with content that you are likely to find relevant and engaging.

4    To provide effective advertising. Many of our Platforms are supported by advertising. We want to enhance our users’ experience by serving ads that may be useful to them. Some of the ways we do this are by:

  • showing you ads based on your online activities, such as the websites and apps you use or the content you viewed, as well as data we have collected about you, data that you have provided to us, or data that we have received from third-party sources;
  • limiting the number of times you see the same ad; and
  • measuring the effectiveness of the ads we serve.

We don't sell your personal information to third parties for their marketing purposes.  

We may share information with:

  • Our affiliates, in other words, other companies in the Naspers group of companies. Naspers consists of a number of different companies, including Media24, that all collect customer information.  By sharing this information amongst business units, we may learn more about our customers, allowing us to create a more relevant and engaging customer experience.  
  • Business partners. We may share non-personally identifiable information with select business partners.  This means that we do not disclose information about identifiable individuals to our business partners (in other words, we do not give them your name and contact details), but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their ad on any given day). We may also use such aggregate information to help our business partners reach the kind of audience they want to target.
  • Other parties in response to legal process or when necessary to conduct or protect our Platforms. We may disclose your information if we are under a duty to disclose or share your information in order to comply with any legal obligation or to protect our Platforms. We may also disclose your information during the process of debt collection, or to our attorneys in connection with any potential, threatened or actual litigation, or to our auditors for the purpose of auditing our accounts.
  • Other parties in connection with certain business transactions. In the event that we sell any of our businesses or assets, we may disclose your personal information to the prospective buyer of such business or assets.
  • Companies that provide services to us. Companies that provide services to us or act on our behalf may have access to information about you. These companies are limited in their ability to use information they receive in the course of providing services to us or you.
  • Third-parties where you provide consent. In some cases, third-parties (often advertisers), may wish to attain information about you in order to promote their products to you, or for whatever other reason. We may share information with third-parties where you provide consent in the form of explicit opt-in. Such circumstances may include (but are not limited to) an entry into a competition sponsored by a third-party where the provision of your information is a condition for entry to the competition, or where you express your interest in a product or service for which you would like more information.
  • We will also ensure that your opt-in is explicit and that we provide a clear description of what data would be shared with the third-party. Remember that once you have opted in to allow us to send your information to the third-party, we cannot control what they do with your data; therefore, be sure to investigate their privacy policies before providing permission for us to share your information.

  • Other parties that provide content, advertising services, or functionality on our Platforms. Some of the content, advertising, and functionality on our Platforms may be provided by third parties that are not affiliated with us. Such third parties include:
  • o  advertising providers, which help us and our advertising customers provide ads that are tailored to users' interests and understand how users respond to those ads;
  • o   Audience-measurement companies, which help us measure the overall usage of our Platforms and compare that usage to other online services; and
  • o   Social networking services (like Facebook, Twitter, LinkedIn, Instagram) that enable you to register and log into certain of our services and to share things you find on our Platforms with your social network.  This is only applicable if you choose to connect with a social networking service; we may provide other registration and login methods.

These third parties may collect or receive information about your use of our Platform, including through the use of cookies, web beacons and other technologies, and this information may be collected over time and combined with information collected on different websites and online services. It's important to remember that we don't control the privacy practices of these (or any other) third-party services. So we encourage you to read the privacy policies of these services before connecting to them.


You have the right to ask us not to contact you for marketing purposes.  You can exercise this right at any time by using any of the various "opt-out" options that we will always provide to you when we communicate with you. We manage a number of separate distribution lists across the various Media24 business units, each having its own theme and purpose. By opting out of one distribution list, does not automatically remove you from all other lists. You cannot opt-out of routine service correspondence from us, because then we would not be able to provide services to you.

Our Platforms use cookies.  If you wish to reject our cookies, you can configure your browser to do so.  A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our Platforms. It enables our own system to recognise you when you visit our Platforms again and improve our service to you. Cookies may also be used to compile aggregate information about areas of our Platforms that are visited most frequently. This traffic information can be used to enhance the content of our Platforms and make your use of it easier.


Although no one can guarantee the security of the information collected and received, we do employ a number of safeguards intended to mitigate the risk of unauthorized access or disclosure of your information. We will do our best to protect your personal information and we will use up to date technology that will help us to do this.  


Our Platforms contain links to and from websites, mobile applications or services of third parties, advertisers or affiliates. Please note that we are not responsible for the privacy practices of such other parties and advise you to read the privacy statements of each website you visit which collects personal information.


Media24 is based in South Africa, and, regardless of where you use or access our Platforms, products, or services, your information may be transferred to and maintained on servers located in South Africa (or elsewhere in the world).  Please note that any information we obtain about you will be stored in accordance with South African privacy laws, regulations and standards, which may not be equivalent to the laws in your country of residence.  By using our Platforms you consent to this collection, transfer, storage and processing of information to and in South Africa.


We may update this privacy policy from time to time. Any changes we may make to our privacy policy will be posted on this page and, where appropriate, notified to you in the appropriate manner.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to USER RULES


These User Rules must always be read together with our Terms, which will always apply to your use of our Platforms and/or Services.

We expect all Content and activities on our Platforms and/or Services to comply with our Terms and specifically these User Rules.

We do not pre-screen or monitor user generated Content, but we reserve the right to remove any Content that does not comport with our User Rules.

You may be held legally liable for Content that you post or upload to our Platforms or Services or by using our Communication Facilities.

Unless the context clearly indicates the contrary, any term defined in our Terms when used herein, shall bear the same meaning as defined in our Terms.

In these User Rules

  • Abusive Content means Content which we consider to be defamatory, discriminatory, obscene, lewd, offensive, threatening, abusive, harassing, harmful, hateful, hate speech, or which contains child, explicit or violent pornography, Content which may be harmful to minors, religious or racial slurs or threatens or encourages bodily harm or the like or which may violate any person’s rights, regardless of whether such Content is accessed, transmitted, propagated, distributed, created or stored in a public or private context;
  • Communication Facilities includes (without limitation) our email, instant messaging, data messages, SMS, chat rooms, discussion boards, albums, communities, classifieds and similar facilities or technologies used for the purposes of communicating in real-time or otherwise with other persons, whether they are Meida24 subscribers or not;
  • Destructive Code means any computer code which

      - is designed to disrupt, disable, harm, or otherwise impede in any manner the operation of any software, hardware or network (generally referred to as "viruses", "Trojan horses" or "worms");

      - would disable any software, hardware or network or impair in any way its operation based on the running out of a period of time, exceeding an authorised number of copies, advancement to a particular date or other numeral (generally referred to as "time bombs", "time locks", or "drop dead" code);

      - would permit any person to access any software, hardware or network of any other person without consent (generally referred to as "trap", "access code", "back door" or "trap door" codes); and

      - any other similar harmful, malicious or hidden procedures, routines or mechanisms which would cause such software, hardware or networks of any person to cease functioning or to damage or corrupt data, storage media, programmes, equipment or communications, or otherwise interfere with operations;

  • Misrepresentation includes (without limitation)

      - actions designed to deceive, mislead, defraud or otherwise make misrepresentations to any person regarding any fact or circumstance;

      - impersonating or attempting to impersonate or otherwise misrepresenting your identity to any person for whatever purpose;

      - altering the content of communications received by you and thereafter forwarding same to others without indicating the nature of the alterations; and

      - forging or otherwise manipulating origination details and data on any electronic data message generated by our Communication Facilities with a view to disguising or deleting the origin of anything posted or transmitted using our Communication Facilities including, without limitation, the use of "Socks Proxies", "EZBounce", "Vhosts", "BNC's" and/or any other software or hardware methods used to disguise or misrepresent your own IP address;

  • Spam or Spamming includes (without limitation) the posting or cross-posting of unsolicited communications using our Communication Facilities; imitating or impersonating another person or his email address, or creating false accounts for the purpose of sending spam; sending unauthorized mail via open, third party servers, sending emails to users who requested to be removed from a mailing list; selling or exchanging the email address of any person without that person’s consent;
  • System Abuse means any conduct which does or may

      - damage, impair, overburden or disable any system of any person (including us) using our Platforms or Services;

      - interfere with any other person's use of the Internet or of our Platforms or Services;

      - compromise or tamper with the security of our or any other person's software, hardware, systems, networks, Platforms or Services including (without limitation) Spamming and mass messaging, the use of software and technologies known as "floodbots", "clonebots", "automated client", nuking and nuking tools.


You agree that, when you use our Platforms or Services, you will not

  • do anything which violates any of the Terms;
  • Spam our Communication Facilities;
  • make any Misrepresentation;
  • post, upload or transmit any Abusive Content;
  • replicate or store Abusive Content on any of our Platforms or Services;
  • do anything that does not comply with generally accepted Internet etiquette including (without limitation) the excessive use of capitalised text, the use of inflammatory or antagonistic criticism ("flaming"), or wastefully and unnecessarily including previous communications in any postings;
  • commit fraud;
  • violate or infringe the intellectual property rights, contractual or fiduciary rights, privacy or publicity rights of another;
  • perform System Abuse;
  • propagate, distribute or transmit Destructive Code, whether or not damage is actually caused thereby;
  • repeatedly post gratuitous off-the-topic communications;
  • read and act upon any communication which was not intended to be received by you or fail to delete such communication;
  • gather personal or commercial information including (without limitation) e-mail addresses and/or names from any Internet facilities, whether managed by us or by any third party, for commercial, political, charity or any other purpose without the consent of the owners of such information;
  • reproduce, replicate, copy, alter, modify, create derivative works of or sell or re-sell any of

      - our Content or Services or any part thereof including (without limitation) websites and web pages, or any services that constitute the provision of telecommunications services in terms of applicable legislation; or

      - the information or data contained in our Platforms or Services;

  • use robots, spiders, or any other device, be it automated or manual, to monitor or copy any Content from our Platforms or Services;
  • use any of our Platforms or Services for commercial purposes other than those provided for hereunder, including (without limitation), reformat and display the results of a search; mirror our home page or result pages on your website, or add a or Media24 search box on your website. If you want to make commercial use of our Platforms or Services, you are required to enter into an agreement with us;
  • repeatedly or in a rapid manner transmit Content in such a manner as to have the effect of harassing a recipient;
  • transmit Content that you do not own or do not have the right to publish or distribute, whether under law or contract;
  • access any of our Platforms or Services or any similar service of a third party or any network without authorisation or through hacking, password mining or any other means;
  • perform or encourage any illegal activities including (without limitation) promoting or facilitating access to, use of or sale of dangerous substances or devices;
  • fail to comply with applicable domestic, national and international laws, rules and regulations;
  • disrupt the normal flow of dialogue or negatively affect the ability of other users to engage in real time exchanges;
  • help any third party to do any of the above.

Blog and Chat Service Description

We provide certain Services that allow you to "chat" or contribute Content to blogs (weblogs or online journals) and chat rooms, discussion boards, communities and forums.

Blog and Chat Service Terms

You may not use the Blog and Chat Service for the purpose of advertising or marketing any business, product or service.

Any Content that you provide to a Blog and Chat Service enters an open, public forum, and is not confidential. You should therefore be careful when deciding to share any of your personal information in a Blog and Chat Service.

By disclosing personal information such as your name and email address in a Blog and Chat Service, you acknowledge and understand that this information may be collected and used by other persons to communicate with you.

We do not generally monitor or moderate the Blog and Chat Service. We will accordingly not have knowledge of the Content on the Blog and Chat Service. We also do not condone, approve, endorse or support any Content on the Blog and Chat Service.

You accordingly use the Blog and Chat Service at your own risk and indemnify us against any liability, loss or damage resulting from the use of the Service.

We however reserve the right to monitor or moderate the Blog and Chat Service at any time should we deem this necessary. If we are of the view that you are in breach of any of our Terms, we may, without notice to you

  • remove any Content; or
  • stop or suspend your use of the Blog and Chat Service and/or any other Services.

We may provide Services that enables you to upload, store, view and share access to photo and video image files.

Unless you choose otherwise, the virtual photo or video album is not personal to you and may be readily accessible to, and searchable and distributable by other Internet users.

We also do not guarantee any intellectual property rights, which you may have in photos or albums.

We may impose restrictions from time to time on the amount of photo or video image files that you are entitled to store.


Should you become aware of a breach of our Terms, we require you to notify us of such breach by e-mailing us at

The procedure allows for anonymous reporting.

We will require you to furnish us with a description of the alleged breach and the location thereof.

We will take such action as we may deem necessary and reasonable under the circumstances.


Should we consider you to be in breach of any of the User Rules, then we may, without prejudice to any other rights which we may have under the Terms or in law,

  • remove Content which we may deem inappropriate or unsuitable for our Platforms or Services without notification to you;
  • give you a warning;
  • without notice, stop or suspend your subscription to or use of any or all Services; and/or
  • comply with such obligations as may be imposed on us by law.
  • From time to time, News24 may opt to adjust the subscription fees. Should this happen, you will be notified on your subscribed email address. Should you prefer not to accept the new fee, you may cancel your subscription.
  • News24 may adjust the subscription packages to add or remove features and/or content in line with the business model.
  • News24 reserves the right to add or remove titles to the subscription package(s).
  • For all forms of payment, subscription fees will be automatically deducted monthly. In the event of non-payment were a user has not cancelled during the cancellation window, News24 reserves the right to recover an owing payment at the same time as the due payment.
  • In the event that a payment fails on the billing date, further attempts to collect will be made during at least one billing cycle. Should all attempts fail, the account will be placed under suspension.
  • Should non-payment persist, your subscription will be suspended. The outstanding amount shall remain owing by the subscriber.
  • After 3 months of no payment activity, the account will be suspended.
  • Payment may be accepted via credit cards, debit order, the Google App Store or the Apple App store. The list of available payment methods may be adjusted at News24’s discretion.